Privacy
When you provide us with information through eracleaskincare.com, we respect your privacy. It is important that you understand what information you provide during your visit and what we do with that information. eraclea® has a strict policy that we do not rent or sell your information to anyone, for any reason. if you have questions and/or concerns regarding the use of your data, our customer service department can be reached at customerservice@eracleaskincare.com.
Collection of personal information
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at eracleaskincare.com must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
When you submit your personally identifiable information on eracleaskincare.com, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy. Except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. If you make a purchase on eracleaskincare.com or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” below.
We may retain other companies and individuals to perform functions consistent with our privacy policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We carefully select our partners by ensuring that they adhere to strict privacy guidelines and will never sell or rent your information. if you prefer not to receive such opt-in communications, please do not opt-in to receive these communications.
Use of Personal information
If you have elected to provide us with your contact information, e.g., by registering on eracleaskincare.com, emailing our customer service department, or placing an order, we may provide you with service related announcements concerning eracleaskincare.com or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcome email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that eracleaskincare.com offers its customers.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of eracleaskincare.com such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.
We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.
Communications to you
On occasion, eraclea® online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, this Privacy Policy governs the processing of personal information for the purposes set forth herein.
Choice / opt-out
You may opt-out of receiving future opt-in communications from eracleaskincare.com when you make a purchase on eracleaskincare.com, register or otherwise provide your contact information to our customer service department. You may change your preferences at any time by revising your profile by unchecking the boxes for opt-in communications. You may also click the “unsubscribe” link at the bottom of any email opt-in communication you receive from us and follow the instructions provided therein.
Compliance with laws
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Use of cookies & log files
We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. these cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use eracleaskincare.com, but you may be limited in the use of some of the features.
Third party links
eracleaskincare.com may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on eracleaskincare.com. We encourage you to read the privacy policies of other websites you link to from eracleaskincare.com or otherwise visit.
Security
We implement security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security on eracleaskincare.com, you can email us at customerservice@eracleaskincare.com. Notification of changes: We may revise this privacy policy from time to time. If we decide to change our privacy policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. Should there be any changes that would affect your opt-in status and how we use personal information, we will notify you to obtain permission.
Updating your information
You have the ability to review, change and/or correct the personally identifiable information you provide us by emailing us at customerservice@eracleaskincare.com, or calling 817-546-5341. If you are a registered user, you can also review, change or correct your personal information at any time by logging in to your account by clicking the log-in link on eracleaskincare.com. You may request that we deactivate your account by emailing us at customerservice@eracleaskincare.com.
Let us know how we are doing
We have taken great measures to ensure that your visit to eracleaskincare.com is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by email at customerservice@eracleaskincare.com.
Employment
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us. We will retain your recruiting information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.